Remote Assistance

With The Computer Engineers Remote Assistance service, we can help you with many problems over the Internet. Using a combination of telephone support and remotely controlling your computer we are able to help you with things like configuring your Internet and router, setting up your Voip phone service, problems with operating systems and other programmes, installations, training, the list goes on!

Just simply book a time*, we then call** you at the pre-arranged time and assist you with your problem.

You pay no call charges** just the flat rate for up to 20 minutes.

Just put the telephone number you wish is to call (including extension numbers if required) and the name of the contact we need to speak to when calling, into the comments box on the payment page.One of our engineers will call at the date and time specified.

If you require further information, or change anything about booking you have made please don't hesitate to contact us

*At busy times you may not be able to book specific times. You will only be able to book time areas. example: 12.00 to 14.00 and we will call you between those times.**Calls to UK landlines only. Calls to mobiles and overseas may incur additional costs.